We committed to ensure that your privacy is protected. This policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
If you submit an enquiry and respond to any of the requests for information in our feedback service you may as a result submit to us your email address. Access to your personal data, including your email address, is only provided to our staff and third parties who help us to process your enquiry and trusted business partners, whose products and services may save you money.
We use cookies. A cookie is a small file that is stored on your computer’s hard drive by your web browser. They allow us to understand what areas of the website are of interest to our visitors and allow us to provide a better user experience. These cookies do not track individual user information, and all our cookie data is encrypted and cannot be read by other websites.
It is possible to ‘turn off’ the cookies in your browser and this will not affect the functionality of the web site.
You can find out more information about cookies including how to switch cookies on or off i.e. accept or refuse cookies from www.aboutcookies.org.
The internet is not a secure medium. However, we have put in place various security procedures as set out in this policy.
Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.
We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information
By submitting any information about you and, where applicable, others within this web site, you and they consent to its use as set out in this Privacy Policy. If we change our Privacy Policy, we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.
If you do not want us to have personal information about you, please do not submit it to us.
Please be aware that once you use our website or our Services, you will be regarded as having given your consent to us disclosing your personal information.
We may keep your information to deal with any potential complaints for a set amount of time. This will help us and the dedicated solicitor, track the progress of your claim. For all other events, we take the following steps to ensure your personal information and data is removed and deleted from our servers and computers.
Your personal information is kept on our records for a period of 6 years. Hereafter, all data is deleted and removed.
If we are unable to help with your enquiry, we will keep your personal information on our records for 1 year. Hereafter, all data is deleted and removed.
In accordance with the Data Protection Act 2018 & General Data Protection Regulation 2018 you have the following rights for your personal data.
For further information on the above, please visit https://ico.org.uk/ or https://eugdpr.org/
We do follow google privacy practices of Google Ads. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
We welcome your views about our website and our Privacy Policy. If you have any queries or comments, feel free to contact us by phone, email or post.
Please note that we record all telephone calls for quality monitoring, training, compliance and security purposes.
Like many website and App providers, We use “cookies” to enable Us to personalise Your visits to Our Platforms, simplify the signing-in procedure, keep track of Your preferences and to track the usage of Our Platforms. We use a mixture of third and first party cookies. Our lawful basis for using cookies are as follows:
We rely on legitimate interests as Our lawful basis for collecting and processing this data;
We rely on consent as Our lawful basis for collecting and processing this data;
We rely on consent as Our lawful basis for collecting and processing this data.
Some web browsers incorporate a “Do Not Track” feature. Currently, as there is not yet an accepted industry standard for how to respond to Do Not Track signals, Our Services and Our Platforms do not currently respond to such signals, however You can manage Your Cookie settings here.
if You want to restrict ads in general on Your Devices You may opt out from ad tracking by enabling “Limit Ad Tracking” or “Opt Out of Ads Personalisation” (as applicable to Your Device) in Your Device settings.
You may notice some cookies that are not related to Expertlaw. Some Expertlaw web pages contain embedded content, like YouTube or Vimeo, which means you may be sent cookies from these websites. Also, if you share a link to a Expertlaw page, the service you share it on (for example, Facebook) may set a cookie on your browser. We also use cookies from third-party advertising partners (see below for a list of our advertising partners) to deliver relevant adverts to you both on our platforms and on other websites. We do not control third-party cookies so please check the third-party websites for more information about their cookies, how to manage them and to opt-out of their use of cookies and behavioural advertising.
You can learn how Google uses information from sites or apps that use their services by visiting their website.
If you don’t want Google to use information based on your Rightmove activity for the purpose of showing you more relevant advertisements, you can opt out by following the instructions specified on their website.
For reference, Google operates the Google Display Network (comprising partner websites and some Google properties like YouTube), Google online ad serving products and the Google Ad Exchange, and Invite Media.
For more information on how Facebook ads work, and to control the types of adverts shown to you, visit their website here. If you’d prefer that Facebook didn’t use information based on your activity on Rightmove sites for the purpose of showing you more relevant ads, you can opt-out by accessing your Facebook settings.